Friday, November 16, 2012

Employee Transportation

Companies are opening office in remote location due to lucrative government policies. So be it on the name of SEZ or rural development. When a company opens a office in a remote location or in a SEZ one of the basic problem they face is adequate skilled resource in the particular region.  Because of this sometime they get settled with local resource with less skill set.
There are many cities in India which lacks proper public transporation. Many orgnaizaitons are providing transporation faclity for employees to offset this problem.

Employers who provide transportation benefits for their workforce gain many rewards for their company.
Providing these benefits can help your company:
• Attract and retain workers
• Reduce payroll taxes
• Increase customer access to goods and services
• Expand service hours
• Reduce gas emissions and conserve energy
• Demonstrate company support of work-life balance
• Support public transit
• Enhanced corporate image as an environmentally and worker friendly company

Your views and comments are welcome. 

Tuesday, September 4, 2012

Motor Insurance in India

Today, I am sharing my experience with Motor insurance claim process in India. Before I start explaining process, Let us understand some of basic thing about a motor policy. 
Motor insurance is mandatory for all types of motor vehicle in India. A vehicle can be used for Commercial and non commercial purpose. Motor insurance is also known as Auto Insurance and Vehicle Insurance.
Its primary use is to provide financial protection against physical damage and/or bodily injury resulting from traffic collisions and against liability that could also arise there from.
It provides accident cover for individual owners of the vehicle while driving and also for passengers and third party legal liability.
There are around 20+ companies in India which offer Motor insurance.  There are few names which are leader in Motor insurance.

 
How to make a Motor Claim
1 - If a vehicle meets with accident first call to public help services such as -
Police by calling at 100 in case of collusion / fire and hit and run case,
Ambulance service 102 / 108 in case of physical injury to any person due to your vehicle. 
Fire department help by calling 101 in case of fire to your vehicle. 

As responsible insured you are required to act your best to reduce loss by doing prompt actions such as trying to defuse fire / helping injured using first aid etc. This action are required from insured as per insurance contract and if insure does not full fill this duty at his best. Insurance company can deny claim. 

2 - Call to insurance company's claims department as soon as vehicle meets with accident. You can find call center number on policy document or company's website. 
Before you call to insurance company make 3 things ready for your reference.
     1. Driving licence number ( who ever drives vehicle)
     2. Vehicle registration details from RC book.
     3. Insurance details like policy number, name of insured.  
Have a brief description of accident ready in 2 to 3 lines. Also ask insurance customer care person that does Insurance company require police complain (FIR) for accident ?
 
If you have taken insurance from Dealer network like Maruti Insurance. Dealer can make claims intimation for your behalf after you have submitted claim request from signed by Policy holder. 

 3 - Register Police complaint - If your insurance company asks you to register a police complain.
  1. Write an application to Police station In charge officer , Provide details about the accident, time , place, vehicle number, Chassis number, engine number and all relevant details so It will make easier of police to investigate the accident. 
  2. Make two copy of application.
  3. Meet with Inspector or Thana in charge with application. Inspector will ask you to submit application with some one in department.
  4. Get a receiving stamp on the copy of application from the police officer and ask for General diary number. Remember if the police will not register a FIR at once. They will do it only after investigating crime scene. In that case to register your insurance claim GD number will be sufficient.
  5. In case of vehicle theft, you will need a FIR copy GD number will not be enough for claim. (See step )
 4 -  Take your vehicle to Garage authorized by insurance company. If you are able to drive your self that is good or you may tow your vehicle to nearest service station by taking help from crane service. Remember to take a receipt from towing company. You will need it for claim towing charges from insurance company in original.

5.  Once your vehicle is reached to garage a surveyor will be assigned to settle claim by insurance company. Provide all relevant document to surveyor including photo copy of police report (if required).

 6.  Most of the insurance company allow cash less claim settlement for motor claim. But there are few like government company which will not provide cashless settlement for claim in different zone. So confirm with your insurance company about it.

 7.  Based on the surveyor's report garage will prepare a estimated cost of repair and you will need to pay for deduction amount INR 500 or 1000 depends on your vehicle size. Insurance company will pay 50% for plastic part , 100 % for metal and Glass (after considering depreciation), a fixed amount for Towing charges.

 8. In case of complete loss company will pay for the actual value of the vehicle and will take custody of the vehicle.

 9.  In case of theft company will wait for police confirmation report. Generally, police will give stolen vehicle confirmation only after 90 days.  Insurance company will release the claim amount based on Actual value of vehicle after confirmation is received from the police department.  

I hope with will be a help full information.

I have tried my best to provide as much as information. If you feel I have missed some information please put in comments.

 

Thursday, July 12, 2012

Right Capacity Planning

Today, I am going to share my experience about Capacity Planning in any organization. 
Before we start this topic I would like you to understand what is Capacity planning. Below is standard definition from Wikipedia. 

Capacity planning is the process of determining the production capacity needed by an organization to meet changing demands for its products. In the context of capacity planning, "design capacity" is the maximum amount of work that an organization is capable of completing in a given period, "effective capacity" is the maximum amount of work that an organization is capable of completing in a given period due to constraints such as quality problems, delays, material handling, etc. The phrase is also used in business computing as a synonym for Capacity management. 



Recently I visited a Branded Salon in my neighborhood. I would like to take reference from my previous article Sharing a space in Business. This salon is also one the example of Sharing a Business Space. It is opened in a large supermarket. Due to this number of prospect are very high.
I visited this salon after 2 days of its opening. I found they were legging behind in capacity planning. The space they had acquired was not enough for customer in waiting as well as customer  are being served. 
Since they were aware that there will be a large walk ins , they did not put efforts to hire correct number of staff.  
Also I found that no ready brochure were available for customer to know what is being charged for what service.
No billing systems were up. Staff seemed not trained properly and were not ready for large number of walk ins. 

As a conclusion I understood that a firm should take care of following things when starting a new venture.

1. Determine Service Level Requirements - The first step in the capacity planning process is to categorize the work done by resources  
and to quantify users’ expectations for how that work gets done.
2.Analyze Current Capacity - of the system (process) must be analyzed to determine how it is meeting the needs of the users.
3.Planning for the future - Finally, using forecasts of future business activity, future system requirements are determined. Implementing the required changes in process will ensure that sufficient capacity will be available to maintain service levels, even as circumstances 
change in the future.
4. Training - Training is a vital part for success of any new venture. All resource should be well trained to cope up with any kind of situation. Training should not be one time. It should be continues process. 

I look forward for your opinions. 


Wednesday, May 23, 2012

Work from Home in an IT Company

Last week I requested my manager for allow me to work from home and company made all arrangement required to work from home.  I have mixed of experience from my first work from home incident.  I would like to share with you what are my observations about working from home in an IT company. 

Technology - Since work from home (WFH) is depended on technology in an IT Company.  You must a high speed internet connection to work if you are working in an online application. If you are working as a programmer normal internet connection will work in this case because most the unit testing can be done my programmer on Local host.  
If you are having a limited speed and you are required to work on a online application which requires high bandwidth, Work from home is waste of time in that case.
Motivation – WFH can boost motivation in your employee, because he or she can take care of child or family member while working from home. In actual term he or she will do more work then they perform while working form office premises.
Resource utilization – Company is able to save power and other utility expenditure while employee is working from Home.
Responsibility – It give them sense of responsibility and habit to work without being monitor by others. Also I make them ready to work from other location or client location while they are work from home. 

Monday, April 30, 2012

Cutting costs and raising revenue

We all know the expression, "He's penny-wise and pound-foolish," and we understand its meaning, even though for most of us, its origins are shrouded in the mists of time. The maxim refers to people who make foolish financial decisions. Could it refer to your Company, too?
 A little puttering on the Internet reveals that the source of the "pound- foolish" maxim is an old English fable about a man who was too cheap to have his horse reshoe when a shoe became loose. As a result, a rock became lodged between the loose shoe and the horse's hoof. First the horse became lame, then it stumbled and broke its leg, and in the end it had to be shot.
Thus, while the owner saved the price of the blacksmith's services, he lost the much greater value of the use of his horse. Penny-wise, but pound-foolish he truly was.
So what can loose horse shoes teach us about company’s finance? More than you might initially think—especially if the Managers in your firm don't understand the difference between cutting costs and raising revenue.

Budgeting

Every firm needs a written budget and should consult that budget periodically to make sure that expenses are within expected limits. Unfortunately, more often than not, firms don't have written budgets based on well-reasoned projections of what expenditures will be needed to operate the firm.
Consequently, when revenue is flat or declines for one or more accounting periods, here's what happens: Panic sets in, and because the projections were inaccurate, it sends the firm's employees  scrambling outside of the budget and into a cost-cutting frenzy, slashing spending on everything from pen pencils to technology upgrades.
And so when revenues or profit margins in a law firm decrease, the manager’s natural impulse is to attempt to reduce the various costs that go into providing a particular service, either directly or indirectly. But, like the hapless owner of the horse in the fable, firms that concentrate on reducing expenses rather than focusing on effective ways to increase revenue will find that, instead of riding high, they're walking unhappily—and sometimes sooner rather than later.

Leave Expenses Alone

Firms that really want to improve their profitability should be looking for ways to increase their revenues while keeping their expense structures unchanged—or at least growing as slowly as possible.  So your focus should be on Sales but not on the cutting cost to increase your bottom line.


Where you can boost Company’s Revenue ?

Realization
- The first place you can look to gain additional revenue is in your realization rates—both billing realization rates and collection realization rates. You can almost always find additional time (and profits) by improving your billing realization, which you do by reducing the number of hours worked on a given matter but not billed to that matter. Improving your collection realization requires reducing the number of hours billed to a matter but not collected—either through write-downs of time recorded or write-offs of unpaid accounts.

Leverage and work for higher rates - A second place to look for additional revenue is through increasing personnel leverage. If, for example, you can hire an associate to do billable hourly work that you have been doing yourself, you can not only bill that person's time but also free up your time for other, higher-hourly rate work.

Alternative Billing - A third, and perhaps less obvious, option for adding revenue is through the implementation of alternative billing in tandem with increased use of technology. You should charge according to Geography and type of work.  You will then be guaranteed to make a greater profit on these files over the long term.
Plus, there are other benefits. When you can tell clients up front what they will be charged for the matter, before heading into the work, it increases their feeling of comfort with you. Not only that, but because you have quoted a fixed fee, you and your staff now have every incentive to look for new ways to use technology to perform the work with the same accuracy but in a more efficient way—further increasing the profit margin on the work.
This is a win-win for you, the client and the bottom line. 

Billing turnover - A final place to seek increased revenue is in your billing turnover rates. How long does it take for you to produce a bill once the work is done? The average billing turnover time—meaning the time work-in-progress is banked before a statement is sent to the client—is 60 to 70 days. If you can decrease that time, you will increase your billing turnover rate. You will also reduce the number of days before payment is received (which is, on average, 105 days), thereby increasing your payment turnover and increasing the speed with which revenue flows through the firm.

Sunday, April 22, 2012

Sharing space in Business

Few days back an entrepreneur lady opened a cloth shop near to my home. This building is located on a corner and has access to two streets. Thus shop has two doors. For few days that lady struggled to attract few customer. Finally she had a brilliant idea of sharing space with some other vendor. So she rented a portion of shop to a Fruit Juice maker.
Since this is only fruit juice shop on the street, it has started to attract good number of customer. Because of that few customers are also walking in to cloth shop and lady is able to do decent sale.
If we analyze this scenario lady is now able to utilize space effectively.  Her shop looks full of material because of less space and she is able to earn some rent out of fruit shop as well.
One has to identify the right combination of business to share space so they can get effective results.

Tuesday, April 17, 2012

Retrospective Tax Proposals

Retrospective Tax Proposals  made by Government of  India in Finance Bill 2012 has led to controversy among the many entities which are to be affected by amendments.

Most visible case of Vadafone Hutch deal which had caused government to loose Rs. 110 Billions as Tax.
as noted by Hindu Newspaper, Section 9(1)(i) to clarify that an asset or a capital asset being any share or interest in a company registered or incorporated outside India shall be deemed to be and shall always be deemed to have been situated in India if the share or interest derives, directly or indirectly, its value substantially from the assets located in India. Thus the amendment is not only expressly classificatory but even expressly retrospective. This is perfectly legal by all judgements of Supreme Court.

FM has stated that several companies who have paid earlier have already asked for refund after Vodafone judgement and more may follow. This, in fact, would lead to much greater instability than the stable situation that the amendment will bring for all time to come.

Vodafone on 04/17/2012 threatened to drag the government of India to international arbitration over retrospective tax legislation under the bilateral investment treaty (BIT) between India and the Netherlands.

Retrospective Tax Proposals are not being done for first time in the world. They are in fact part of Law making process and refining law to Protect interest of a country.



Wednesday, March 14, 2012

Welcome

Welcome to Business thought blog. I am going to put my thoughts about various aspects for business. I am business analyst by profession. With your help I think we can make this blog a successful source for people who wants to understand a particular business lifecycle. Keep visiting for latest post.
Thanks
Rakesh